In this ServiceNow Tutorial we are going to discuss about ServiceNow release versions and about related activities.
This is a Product of ServiceNow Inc, which is an American cloud-based IT management company, it was founded in 2004 by Fred Ludy and its headquarters is in Santa Clara, California.
ServiceNow is cloud based It management tool, which is used to automate business process and provides best service to customers and encourages best practices in managing all services as a business.
ServiceNow was first introduced as ITSM tool used for various IT activities such as asset management, incident management, change management, problem management, Knowledge management, CMDB etc.
But, now ServiceNow becomes huge and serves lots of ITOM, ITBM applications like Project Portfolio management, Demand Management, Financial Management, Governance Risk and Compliance, HR, Agile Development etc.
Best part is that ServiceNow is very easy to use and when we use ServiceNow tool in an organisation, then there is no need to think about IT infrastructure, database, servers, data centers, database layer, security, clustering, load balancing etc. ServiceNow tool will take care of all these stuffs. Apart from this ServiceNow even provide great capabilities to develop custom applications.